Wednesday, November 28, 2012

Predictive Dialer Software



Predictive Dialer Software
If you are looking for ways to improve the efficiency of your company's call center, predictive dialer software will help you to that effect. When your outbound call center is on a deadline, the best way to reduce wasted time is through predictive dialer software.


Automated Dialing
Your predictive dialer software will automatically dial from a list of pre-set telephone numbers.

 
Weeding Out the Calls That Detract from Productivity
Once your predictive dialer software makes the call to the set list of telephone numbers, it will detect a busy signal, answering machine or voice mail and disconnect the call automatically. Therefore, your call center staff will not have to waste a moment of time and productivity.

When paired with a solid and state-of-the-art computer system in a call center, predictive dialer software. This computerized system can increase your staff's work flow and productivity while protecting your company's bottom line and increasing profits.


The Type of Equipment That is Used with Predictive Dialer Software
These machines that help your call center are usually desktop computers. They are usually set up with special telephony voice boards or other types of voice modems. Telephony is the technology associated with voice transmissions via the computer. There is plenty of modern software that builds telephony into the package so your company will find it easy to get up and running. All of this translates to additional savings for you, in terms of time and energy getting your systems ready to go. You can even turn laptops into predictive dialer software friendly machines with the use of a USB cable. With this, if traveling is necessary, you will have mobile ability for call centers.

Tuesday, November 20, 2012

IP PBX Software



IP PBX Software


IP PBX software is designed to provide complete telephony systems to make telephone calls over Internet Protocol (IP) data networks. The technology features many advanced communication aspects while also providing a high level of robustness and scalability that companies of every industry and size may benefit from.



IP PBX Software Cloud Technology

Prior to the Internet, larger businesses used Private Branch Exchanges (PBX). Essentially private networks, each number had numerous extensions. For example, calls would go through the main call center to be connected to each individual extension. This is also why it was necessary to dial 9 or have the operator provide an outside line from these private networks.

Voice over Internet Protocol (VoIP) was developed to instead use the Internet as its infrastructure. Because of this, costs have dropped dramatically. It is no longer necessary to set up and maintain hard cable wired systems to make phone calls. The computer is used to make the connection to the Internet, rather than requiring dedicated voice lines to access data cables. In this fashion, the phone, computer, and smartphones are connected to the same VoIP application that is running the IP PBX software.

The cloud services access the Internet to spread the work over servers around the world, rather than a warehouse with dozens of servers. Also referred to as virtual hosting, cloud hosting makes it possible for data to continually move across the Internet when calls are made and received.


System Benefits

Since phone wiring is eliminated, anyone who is proficient at computers can install and easily maintain an IP PBX software system. Because no wiring is required, there is also no need to pay high-cost technicians to install, maintain, upgrade or repair the system. This translates into thousands of dollars in overhead savings each year for any business.


Sound Quality

Due to the nature of the infrastructure, the sound quality of calls using IP PBX software is also far superior to that of main land lines and cell phones. The sophisticated technology includes all of the main features of any business phone service, but also includes specialized features such as auto dialer, call routing and conference calling included as part of each service plan.

In addition, most VoIP service providers offer significant savings on both long distance and international calls. Companies with branch offices can easily connect to the system between and outside of branches to make free phone calls through the IP PBX software system. This can be accomplished through both computers and smartphones at any location with an Internet connection.

The communications system of any business is its core foundation. This is why cost-effective cloud based call centers using IP PBX software offers the best phone solutions available for every type of company, no matter the size or location.

Tuesday, November 6, 2012

Negev Israel


Negev Israel

If you love history, then Negev Israel is the place to visit. Negev Israel has existed since time began. It is full of rich, ancient history and picturesque landscapes.




Attractions of Negev Israel

One beautiful place to visit while in Negev Israel is the Ein Gedi National Park located along the shores of the Dead Sea. Contrary to the dry, barren desert landscape of the Negev Desert, the Ein Gedi National Park is full of life. One can spend just a few hours taking in the breathtaking view or spend the day exploring the handful of trails open to adventure. Each path takes its visitors through an extraordinary hike of lush vegetation, exotic wildlife, waterfalls and wonderful sites such as the Dodim Cave, the Chalcolithic Temple, the Dead Sea and the Mountains of Moab.

An amazing historical site located in Negev Israel is the Masada National Park. Here visitors can explore the remains of King Herod’s magnificent fortress. The Yigail Yadin Masada Museum displays numerous artifacts discovered throughout the ancient fortress. Between the months of March and October, the park hosts a Sound and Light Show sharing the story of the Jewish rebels during the Great Revolt.


Tours of Negev Israel

For those looking for an adventure, there are a number of tours that will take visitors through the Negev and Judean Deserts. Visitors can take jeep tours, hiking tours, camel tours or a combination. While trekking through the desert region, visitors will see a variety of popular sites including the Ramon Crater, the beautiful Ein Gedi, the historic Masada, Mitzpe Ramon, and Qumran. In addition, visitors will trek through the breathtaking Eilat Mountains and stop to enjoy the healing powers of the Dead Sea. Visitors will also have an opportunity to sleep among the stars with the Bedouin.